The importance of fact checking in today’s times is very critical so people don’t spread misinformation and create panic.. I myself have been on person to read something and share without checking. I want to set the record straight on a few things that are important.

It is really important to look through the .GOV sites to check out things people share with you. I understand there are a number of challenges with The Social Security Administration and I have experienced them. I also have duty to find up to date information and share what is most accurate.

For example some people have been sharing about Social Security closing some offices in different states. The Social Security Administration put out a memorandum about this to set the facts straight. For anyone wants information about day to day closings be state they also have some really great information on this as well.

Also been rumors that Social Security cut phone lines for people to verify information and to access services. While the SSA has made some changes they haven’t eliminated phone service. Here’s the scoop. The Social Security Administration actually has said they will no longer let people verify information around direct deposit over the phone. This is to prevent fraud. They also have added security for online accounts by adding two factor identification.

In a blog from March 26th, 2025 the SSA writes this

“If someone needs to change their bank account information on SSA’s record, they will need to either:

• Use two-factor authentication with SSA’s “my Social Security” service; or
• Visit a local Social Security office to prove their identity.

These methods align with most major banks.

All other SSA telephone services remain unchanged.”

You can read the blog yourself through this link .